Oloproof Terms of Service

Last updated: 6 October 2026

These terms are an agreement between you and OLOCHAT AI Inc. ("we", "us"), Toronto, Ontario, Canada, for the hosted Oloproof service at oloproof.com (the "Service"). If you use the Service for an organisation, you accept these terms for it and confirm you are allowed to. By creating an account, you accept these terms and our Privacy Policy.

1. The Service is in alpha

Oloproof is in an invited alpha. Features change, some will break, and the Service may be unavailable without notice. There is no uptime commitment and no guaranteed support response, though we will do our best to help at [email protected]. Keep your own copies of anything you cannot afford to lose: the command-line tool keeps your evidence on your machine, and you can export a run, a comparison or an evaluator at any time.

2. Your account

• Give accurate information and keep it current.
• Keep your password, API keys and command-line sign-ins secret. You are responsible for what is done

with them. Tell us at once at [email protected] if you think one has been compromised, and revoke it from Settings.

• You must be at least 16 and able to enter a contract.
• Workspaces: the owners of a workspace decide who belongs to it and what they can do, and are

responsible for its members' use of the Service.

3. Price and limits

Free. Every workspace can use the Service free of charge within these limits per month: up to 10,000 cases pushed from your own machine and up to 1,000 cases run in our cloud.

Paid plans, which you can choose from Billing in the workbench:

Above Team's allowance, Enterprise volumes and terms are agreed with your company in writing, and invoiced yearly.

• Polar sells them. Polar is the merchant of record: it takes the payment, adds any tax and

issues the invoice, under its own terms. We never see your card number.

• They renew at the end of each month or year until you cancel. You can cancel at any time from

Billing; the plan then runs to the end of the period you paid for, and the workspace returns to the free limits. Refunds are handled by Polar under its terms.

• Nothing is charged beyond a plan. We do not bill for usage over a plan's allowance; work that

would exceed it may be refused until the allowance resets or you choose a larger plan.

• Price changes apply to existing subscriptions only after we have told the workspace's owners at

least 30 days before, and never without a checkout you agree to. We may change the free limits with the same notice.

The command-line tool, the engine and the SDK are open source (section 7) and stay free to use on your own machines, without an account.

4. Your content

"Your content" is everything you or your workspace put into the Service or produce with it: test cases, datasets, your AI system's outputs, traces, evaluator verdicts, labels, sign-offs and the evidence derived from them.

• You own your content. You give us permission to host, copy, process and display it only as

needed to provide the Service to you, keep it secure, and meet our legal obligations.

• We do not train AI models on your content, sell it, or use it for advertising.
• You are responsible for having the right to put it in. If it contains personal information

about other people, such as your own users, you are responsible for having a lawful basis and for telling them as the law requires. For that information we act as your service provider; we will sign a data processing agreement with you on request; write to [email protected].

• Your model providers. If you store a model provider's API key so that the Service can run

evaluations in our cloud, we use it only to make the calls your runs ask for. Your relationship with that provider, its terms and its charges are yours.

• When content goes: deleting your account deletes every workspace no one else belongs to, as the

Privacy Policy describes. Backups keep deleted content for up to 30 days.

5. Acceptable use

Do not use the Service to:

• break the law, or infringe or misappropriate anyone's rights;
• upload content you have no right to share, or malware;
• probe, attack, overload or work around the Service's security, rate limits or usage limits;
• access another workspace or account without permission;
• resell or provide the hosted Service to others as your own service.

You may test the Service's security only with our written permission; tell us what you find at [email protected].

6. Evaluation results are evidence, not guarantees

Oloproof measures your AI system and reports estimates with confidence intervals and a decision (PASS, FAIL, INSUFFICIENT_EVIDENCE or MANUAL_REVIEW). These are statistical statements about the cases you evaluated and the method used, under the assumptions the Service documents. They are not a guarantee that your system is safe, correct, fair or fit for any purpose, and a passing result does not certify anything. Whether, when and how to release your system is your decision, and you are responsible for it and for complying with the laws that apply to it.

7. Open source and our rights

The engine, command-line tool and SDK are licensed under the Apache License 2.0, and the web application under the Elastic License 2.0, as NOTICE describes. Those licences govern the code. These terms govern the hosted Service we operate. Apart from those licences and your content, we keep all rights in the Service, our names and our logos.

If you send us feedback or suggestions, we may use them without obligation to you.

8. Suspension and ending

• You can stop at any time by deleting your account, and export your evidence first.
• We may suspend or close an account or workspace that breaks these terms, puts the Service or

others at risk, or that the law requires us to act on. Where we reasonably can, we will tell you first and give you a chance to fix it and to export your content.

• We may end the alpha or the Service with at least 30 days' notice to workspace owners, except

where we cannot (for example if the law requires us to stop sooner).

Sections 4 (ownership), 6, 9, 10, 11 and 12 continue after these terms end.

9. No warranties

The Service is provided "as is" and "as available" during the alpha. To the extent the law allows, we make no warranties, express or implied, including of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free or that results will be accurate. Some places do not allow these exclusions, so some may not apply to you.

10. Limits of liability

To the extent the law allows:

• we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost

profits, revenue, data or goodwill, including any arising from a release decision you made with the Service's results;

• our total liability for all claims about the Service is limited to the greater of the amount you

paid us in the 12 months before the claim and CAD 100.

Nothing in these terms limits liability that the law does not allow to be limited, such as for fraud.

11. Your responsibility to us

If someone brings a claim against us because of your content or your breach of these terms, you agree to cover our reasonable costs and losses from it, provided we tell you promptly and let you control the defence.

12. Law and disputes

These terms are governed by the laws of Ontario and the federal laws of Canada applicable there, and the courts of Toronto, Ontario have exclusive jurisdiction, unless the law of the place you live gives you the right to bring a claim where you are.

13. Changes to these terms

We may update these terms. If a change matters, we will email account holders at least 30 days before it takes effect. Continuing to use the Service after that means you accept the new terms; if you do not, you can delete your account.

14. Everything else

These terms and the Privacy Policy are the whole agreement between us about the Service. If a part is found unenforceable, the rest still applies. Not enforcing a part is not a waiver of it. You may not transfer these terms without our consent; we may transfer them to a company that takes over the Service, with notice to you.

Contact: OLOCHAT AI Inc., Toronto, Ontario, Canada, [email protected].